Bill Cap Scheme | WaterSure

Help if your income is low and you use a lot of water.

The Bill Cap Scheme - WaterSure runs for 12 months.

To get help through WaterSure you must be a Severn Trent customer, have a water meter and receive eligible benefits.

You, or someone in the household, must also have either:

You will need to provide evidence of your benefit which can be either your most recent benefits notice or a bank statement showing the eligible benefit.

If you’re applying because three or more children under 19 live with you, you will need to provide:

 

Eligible benefits include:

If you are applying on medical grounds, you will need to provide evidence of one of the following:

 

Examples of eligible medical conditions include:

If you meet the criteria for WaterSure we’ll make sure your bills are capped at our average yearly charge.

WaterSure charges for 2024 to 2025.

Please note: If we bill you on behalf of another water company for any of your services, the fixed price below might be different. 

Charge type
Fixed price per year
Fresh water £221.83
Sewerage £215.68
Total £437.51

Applying for WaterSure

Other organisations who can help

If you’re in debt or struggling to pay your bills, you can get help and support from many independent charities.